sajjil Privacy Policy
Your privacy matters to us. This Privacy Policy explains exactly what personal data sajjil collects from you, how we use it, who we share it with, and what rights you hold under Philippine law. We are committed to handling your information with transparency and care.
How sajjil Protects Your Privacy
These six principles guide how sajjil handles all personal data collected from players in the Philippines. They are a summary only — the full policy below governs your rights and our obligations.
Minimal Data Collection
sajjil collects only the personal data that is strictly necessary to operate your account, verify your identity, process your transactions, and meet our legal obligations under Philippine law. We do not collect data for its own sake.
Encrypted & Secured
All personal data stored by sajjil is protected by AES-256 encryption at rest and TLS 1.3 in transit. Access to your personal data within our systems is restricted to authorized personnel on a need-to-know basis, with full access logging.
No Data Selling
sajjil does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used exclusively to operate and improve the sajjil platform and to meet our legal and regulatory obligations.
Your Rights Are Protected
As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, delete, and object to the processing of your personal data. sajjil provides clear channels for you to exercise all of these rights.
Defined Retention Periods
sajjil retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine laws and regulations. Once data is no longer required, it is securely deleted or anonymized.
Philippine Law Compliance
This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.
1. Who We Are
This Privacy Policy is issued by sajjil ("sajjil," "we," "us," or "our"), the operator of the online casino and sports betting platform accessible at sajjil.cam. sajjil operates as a data controller in respect of the personal information collected from players and visitors in the Philippines.
This Policy governs all personal data collected through the sajjil website, mobile-optimized platform, live chat tools, and any other digital touchpoint through which you interact with sajjil. It applies to all registered players, visitors, and persons who contact sajjil for support or inquiries.
Scope: This Privacy Policy should be read alongside sajjil's Terms & Conditions and Responsible Gaming Policy. Where any conflict exists between this Policy and those documents in respect of data processing matters, this Privacy Policy shall prevail.
2. Personal Data We Collect
sajjil collects personal data in several ways: directly from you when you register and use the platform, automatically when you interact with our website, and from third parties such as payment processors and identity verification providers. The categories of data we collect are described below.
2.1 Registration & Identity Data
- Full legal name as it appears on your government-issued ID
- Date of birth (for age verification — you must be 21 or older)
- Email address and mobile number
- Residential address in the Philippines
- Username and encrypted password
2.2 KYC & Verification Documents
- Copies of Philippine government-issued identification (PhilSys, Passport, Driver's License, SSS ID, UMID, PRC ID)
- Selfie or live photograph for facial verification
- Proof of address (utility bill, bank statement, or equivalent)
- Proof of payment method ownership where required
2.3 Financial & Transaction Data
- Deposit and withdrawal amounts and timestamps
- GCash or PayMaya account reference numbers (not full wallet credentials)
- Bank account or card details as required by payment processors
- Transaction history and balance records
2.4 Gaming Activity Data
- Game session logs, wager amounts, win/loss records
- Bonus and promotion usage history
- Sports betting selections and settlement records
2.5 Technical & Device Data
When you access sajjil, we automatically collect certain technical data, including:
| Data Type | Examples | Purpose |
|---|---|---|
| IP Address | IPv4 / IPv6 address at login | Fraud detection, geo-compliance |
| Device Information | Device type, OS, browser version | Platform optimization, security |
| Session Data | Login timestamps, session duration | Security monitoring, responsible gaming |
| Cookie Data | Session tokens, preference cookies | Platform functionality, analytics |
| Referral Data | Referring URL, UTM parameters | Marketing attribution |
2.6 Communications Data
If you contact sajjil via live chat, email, Messenger, or Viber, we retain records of that correspondence including the content of your messages, the date and time, and any case reference numbers assigned. This data is used to resolve your inquiry and to improve our support quality.
3. How We Use Your Data
sajjil processes your personal data for the following purposes:
- Account creation and management: To register your sajjil account, verify your identity, and maintain your account in good standing.
- Transaction processing: To process deposits, withdrawals, and bonus credits accurately and securely via GCash, PayMaya, BPI, BDO, Metrobank, and other supported channels.
- KYC and AML compliance: To verify your identity and payment sources in accordance with anti-money laundering obligations applicable to online gaming operators in the Philippines.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats against sajjil and its players.
- Platform personalization: To tailor your sajjil experience, including displaying relevant game recommendations, promotions, and account notifications.
- Customer support: To respond to your inquiries, resolve disputes, and improve our support services.
- Responsible gaming: To monitor gaming activity for signs of problem gambling and to enforce self-exclusion, deposit limit, and session control settings you have activated on your account.
- Legal and regulatory compliance: To fulfil our obligations under Philippine law, including the Data Privacy Act of 2012, PAGCOR regulations, and applicable anti-money laundering statutes.
- Marketing communications: To send you promotional offers, bonus alerts, and platform updates where you have provided consent. You may withdraw this consent at any time through your account settings.
4. Legal Bases for Processing
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, sajjil processes your personal data on the following lawful bases:
- Contractual necessity: Processing required to perform the contract between you and sajjil — including account management, payment processing, and game provision.
- Legal obligation: Processing required to comply with applicable Philippine laws, including KYC/AML obligations, PAGCOR reporting requirements, and tax regulations.
- Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your privacy rights.
- Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit, informed, and freely given consent. You may withdraw consent at any time.
5. Cookies & Tracking Technologies
The sajjil platform uses cookies and similar tracking technologies to operate core platform functions, remember your preferences, and gather aggregate analytics data to help us improve the platform experience for Filipino players.
5.1 Types of Cookies Used
- Strictly Necessary Cookies: Required for the sajjil platform to function. These include session authentication tokens and security cookies. They cannot be disabled without impairing your ability to use the platform.
- Functional Cookies: Remember your preferences such as language settings and display options. These improve your experience but are not essential.
- Analytics Cookies: Collect anonymized, aggregate data about how players navigate the sajjil platform. This data helps us identify usability issues and improve the platform.
- Marketing Cookies: Used only where you have given explicit consent, to deliver relevant promotional content within the sajjil platform.
You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to log in and use the sajjil platform.
6. Data Sharing & Third Parties
sajjil does not sell your personal data. We share your personal information only with the categories of third parties described below, and only to the extent necessary for the specified purpose:
- Payment processors: GCash (GXI), PayMaya (Maya Philippines), BPI, BDO, Metrobank, Visa, Mastercard, and USDT gateway providers — to process your deposits and withdrawals.
- KYC and identity verification providers: Third-party services used to verify your identity documents and facial biometrics during the KYC process. These providers process your data under strict confidentiality obligations.
- Fraud prevention and security services: Specialist providers who help sajjil detect and prevent fraudulent account activity, bot access, and money laundering attempts.
- Game content providers: Software providers whose games are integrated into the sajjil platform may receive anonymized session data necessary to deliver their games. They do not receive your personally identifiable information.
- Regulatory and law enforcement authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies where we are legally required to disclose information.
- Professional advisers: Legal, accounting, and audit firms engaged by sajjil, subject to professional confidentiality obligations.
Third-Party Contractual Protections: All third parties who receive personal data from sajjil are required by contract to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with the Data Privacy Act of 2012.
7. Data Retention
sajjil retains your personal data for as long as your account remains active and for such periods thereafter as are required by applicable law or legitimate business necessity. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal / AML obligation |
| KYC verification documents | Duration of account + 5 years post-closure | AMLC regulatory requirement |
| Financial transaction records | 10 years from transaction date | Philippine tax & AML law |
| Game activity logs | Duration of account + 2 years post-closure | Dispute resolution, compliance |
| Support communications | 3 years from last interaction | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | Legal compliance |
| Technical / session logs | 90 days rolling | Security monitoring |
Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or irreversibly anonymized. Anonymized aggregate data may be retained indefinitely for statistical and analytical purposes.
8. Data Security
sajjil implements a layered security architecture designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our technical and organizational security measures include:
- AES-256 encryption for all personal data stored in our systems
- TLS 1.3 encryption for all data transmitted between your device and sajjil servers
- Two-factor authentication (2FA) available on all registered sajjil accounts
- bcrypt hashing for stored passwords — sajjil staff cannot view your plaintext password
- Role-based access control limiting staff access to personal data on a strict need-to-know basis
- Automated anomaly detection and real-time session monitoring for suspicious login activity
- Regular security audits and penetration testing of the sajjil platform
- Incident response procedures for data breaches, including notification to the National Privacy Commission within 72 hours where required
Your Responsibility: While sajjil takes extensive technical measures to protect your data, you also play a role. Use a strong, unique password for your sajjil account, enable 2FA, and never share your login credentials with anyone. sajjil will never ask for your password through any communication channel.
9. Your Privacy Rights
Under the Data Privacy Act of 2012 (RA 10173), you are entitled to exercise the following rights in respect of your personal data held by sajjil:
- Right to be Informed: You have the right to be told what personal data sajjil collects, why, and how it is used — which this Privacy Policy provides.
- Right of Access: You may request a copy of the personal data sajjil holds about you at any time.
- Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to have it corrected. Update your details through your sajjil account settings or contact our support team.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
- Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format.
- Right to Lodge a Complaint: If you believe sajjil has breached your data privacy rights, you may file a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, contact sajjil's data privacy team via live chat in your account dashboard or by email at [email protected]. We will respond to all verified requests within fifteen (15) business days.
10. Children & Minors
The sajjil platform is strictly restricted to persons aged 21 years and above, in accordance with PAGCOR's regulations governing online gaming in the Philippines. sajjil does not knowingly collect personal data from any person under the age of 21.
If sajjil becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all pending transactions cancelled, all funds returned to the original deposit source, and the personal data associated with the account will be deleted as soon as practicable.
If you believe a minor has accessed sajjil: Contact our support team immediately via live chat or at [email protected]. We take underage access extremely seriously and will act on credible reports without delay.
11. Cross-Border Data Transfers
Certain personal data processed by sajjil may be transferred to or stored on servers located outside the Philippines, for example where we use cloud infrastructure or third-party service providers whose systems are hosted in other jurisdictions. Where such transfers occur, sajjil ensures that appropriate safeguards are in place in accordance with Section 21 of the Data Privacy Act of 2012 and the rules of the National Privacy Commission.
Safeguards for cross-border transfers include contractual clauses that impose data protection standards equivalent to those required under Philippine law, and transfers only to jurisdictions or organizations that provide an adequate level of protection as determined by the National Privacy Commission.
12. Changes to This Privacy Policy
sajjil may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we provide. When material changes are made, we will update the "Last Updated" date at the top of this page and notify registered players via email or in-platform notification where the changes significantly affect their rights.
Your continued use of the sajjil platform after any such changes constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically. If you do not agree with a material change, you may close your sajjil account as described in the Terms & Conditions.
13. Contact & Data Protection Officer
If you have any questions, concerns, or requests relating to this Privacy Policy or sajjil's data processing practices, you may contact our Data Protection Officer (DPO) or support team through the following channels:
- 24/7 Live Chat: Available within your sajjil account dashboard after login — fastest response channel.
- Messenger & Viber: Channel details are displayed in your account dashboard after login.
- Email: [email protected] — for formal written data privacy requests, please include "Data Privacy Request" in the subject line.
For escalated complaints that have not been satisfactorily resolved by sajjil's DPO, you may file a complaint with the National Privacy Commission of the Philippines at privacy.gov.ph (reference only — not a clickable link on this page).
Trust sajjil With Your Play — and Your Privacy
Now that you know exactly how sajjil handles your personal information, log in to your account and enjoy the platform with confidence. Secure transactions, encrypted data, and a team that takes your privacy seriously — that's the sajjil promise to every Filipino player.